On September 13, 2025, the Anhui Guangde production base of Shanghai Xinlanhai Automation Technology Co., Ltd. welcomed an important overseas client delegation for a visit. The company's sales general manager and overseas sales manager, among others, were jointly responsible for the reception work.

This customer visit focused on Xinlanhai's vacuum induction and electroslag remelting equipment. Through in-depth technical exchanges and on-site production visits, they gained a comprehensive understanding of Xinlanhai's R&D strength and manufacturing level, further consolidating the foundation of cooperation between both sides. It also demonstrated Xinlanhai's strong momentum in continuously expanding overseas markets and winning the trust of global customers.

Technical Discussion: Focusing on Core Strengths and Addressing Professional Concerns

At the beginning of the inspection, both sides held a technical exchange meeting in the conference room of the production base. The sales team gave a systematic explanation and demonstration around the vacuum induction melting furnace and electroslag remelting furnace independently developed by Xinlanhai.

The customer team, with rich experience in the use of international smelting equipment, raised in-depth questions regarding the realization of core functions such as material purity control, energy consumption efficiency, and intelligent operation of Xinlanhai Equipment.

The team, based on practical application cases, responded one by one to the product details that customers were concerned about:

The vacuum induction furnace is our independently developed core smelting equipment, integrating our independently innovative coaxial conductivity, intelligent melting control and high vacuum technology, and has achieved precise temperature control, pressure control and composition regulation. This equipment is equipped with high-purity smelting capabilities, with an ultimate vacuum degree of 0.067Pa, which can significantly enhance the fatigue strength, corrosion resistance and high-temperature performance of alloys. At the same time, to enhance the safety and ease of use of the equipment, it is equipped with intelligent anti-oxidation protection, steel leakage warning and remote operation and maintenance functions, and supports flexible customization from 0.5t to 30t, providing a reliable high-end smelting solution.

The electroslag remelting furnace adopts international advanced processes such as coaxial conductive static melting, dynamic water cooling of the mold, and slag system optimization. Combined with intelligent electrode feed matching and intelligent control systems, it effectively overcomes the industry problem of "high purity" control in the special metallurgy field, significantly reduces the energy consumption per ton of steel, and achieves precise control of constant melting rate. The weighing error of the system does not exceed 0.125%, which greatly reduces manual intervention and comprehensively enhances the overall level of automation. The largest furnace type and the largest single electroslag ingot can produce 150 tons, covering over 400 types of steel...

These technological advantages have enabled customers to have a deeper understanding of the product strength and technical level of Xinlanhai.

Workshop inspection: Witness manufacturing strength and recognize quality control

Subsequently, accompanied by the sales team, the customer went to the production base workshop to closely observe the production and manufacturing process of the equipment.

Inside the workshop, the standardized production process, meticulous manufacturing techniques and the strict and meticulous working style of the front-line staff left a deep impression on the overseas delegation. From the processing and grinding of core components to the assembly and debugging of the entire equipment, every link reflects Xinlanhai's pursuit of "zero-defect" high-end casting.

The customer carefully inspected the production site of the key components of the electroslag furnace, inquired in detail about the production cycle and quality inspection standards, highly praised the company's production rhythm and quality management level, and further enhanced their trust in Xinlanhai's product delivery capabilities.

In-depth communication: Consolidating the foundation of cooperation and jointly exploring development opportunities

As the inspection was drawing to a close, both sides engaged in in-depth discussions on the development trends of the industry and the future directions of cooperation.

The customer delegation candidly shared the predicaments and challenges they had encountered when using European equipment previously: long customization cycles, often lagging after-sales responses, and difficulty in matching the demand for rapid expansion of production... This also indirectly reveals the reason for its "abandoning Europe and seeking new companions".

The Xinlanhai team, leveraging its technological advantages, has proposed customized equipment solutions and after-sales service plans, including equipment installation guidance, operator training, and long-term technical support, etc.

The customer expressed that this inspection not only witnessed Xinlanhai's strong R&D and manufacturing capabilities, but also felt the company's customer-centered service philosophy.

The special significance of this inspection lies in its breakthrough of Xinlanhai's market strategy - not only did it successfully attract high-quality customers who previously relied on European brands, but it also filled the "blank map" of our high-end special metallurgical equipment market in South Asia, laying the foundation for subsequent radiation to a broader global market.

In the future, Xinlanhai will continue to focus on technological research and development as well as production and manufacturing, providing more domestic and foreign customers with more competitive high-end casting solutions and promoting the high-quality development of the global high-end manufacturing industry.